- You could get QuickBooks error code 6123 if you try to restore the company file from a backup that isn't saved on the hard disc. Saving a copy of the backup file on an external storage device or online is a smart idea. The problem may arise if you try to restore a (.qbb) file that was saved elsewhere, but there is a simple way to fix it. Follow the steps below to get started:
- 1. Copy the (.qbb) file from a network share, external storage, or the internet.
- 2. If the file is stored somewhere else, don't open it.
- 3. Copy the file to a spot on your hard drive that is immediately accessible, preferably the computer's desktop. This file will be used to restore the backup.
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